You have just purchased new hardware to work with your Mac. It could be something as simple as a mouse or as complex as a FireWire, rack-mounted audio interface. The most popular additions, though, are printers (and all-in-one, multifunction devices), scanners, and input devices like mice, keyboards, and tablets. Some of these devices seem to work right out of the box; others are missing key features or do not function at all. How can you get the hardware driver (software) you need to make your device work?
It is best to download peripheral drivers from the manufacturer’s website, as the CD that comes with your new peripheral is likely to contain the original (and older) version of the driver. Listed below are the support websites of many manufacturers of Mac-compatible peripherals. If your peripheral’s manufacturer is not listed below, and you need a driver, go to the manufacturer’s main web site (you can do a Google search if you do not know the manufacturer’s web address) and find its navigation list, which is usually located on the top of left-hand side of the main page. There is usually a section called “Support” or “Downloads” or “Drivers,” where you should be able to find your peripheral’s driver. Please take care to download the latest Mac OS X driver.
While the following URLs are current as of this book’s publication date, manufacturers often reorganize their websites, rendering specific URLs invalid. If that is the case for any of the sites below, simply go to the manufacturer’s main site and follow the links to the support pages.
Print, Scanning, and Input Device Drivers
- Brother – http://www.brother-usa.com/Support/?WT.svl=support
- Canon – http://www.usa.canon.com/cusa/support/consumer
- Epson – http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp
- Fuji – http://www.fujifilmusa.com/support/ServiceSupportSelect.do
- Hewlett Packard – http://www8.hp.com/us/en/support-drivers.html
- Kensington – http://us.kensington.com/html/1461.html
- Lexmark – http://support.lexmark.com/index?page=home&locale=EN&userlocale=EN_US&segment=DOWNLOAD
- Logitech – http://www.logitech.com/en-us/support-downloads?geo=US
- Microsoft – http://www.microsoft.com/hardware/en-us/downloads
- Ricoh – http://www.ricoh-usa.com/downloads/downloads.aspx
- Samsung – http://www.samsung.com/us/support/downloads
- Wacom – http://www.wacom.com/CustomerCare/Drivers.aspx
- Xerox – http://www.support.xerox.com/support/enus.html
- Mark/Space develops synchronization software for a variety of mobile platforms that Mac OS X either fails to support or does so incompletely. This includes Blackberry, Windows Mobile devices, Symbian devices, Nokia phones, the Sony PSP, and Palm PDAs. – http://www.markspace.com
- VueScan – VueScan is a third-party utility that provides scanning support for more than 1200 scanners, many of which are older models without any official Mac OS X software. – http://www.hamrick.com