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If you have ever taken your Mac into an Apple Store to have a Genius troubleshoot software or hardware problems, you may have heard the dreaded phrase, “You need to reinstall your operating system.” It may not be obvious why this is a favored troubleshooting technique, but a Genius would not recommend it simply because [...]
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The term “network” seems to have always had a technological bent: more than a hundred years ago, people described transport systems, such as railways or rivers and canals as networks. In the early and mid 20th century, it was used to described radio and later television transmissions. Over the last thirty years, though, the word [...]
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Over the past few months, many people have written in asking for advice on how to buy a Mac. To be honest, most people are looking for me to help them convince themselves on an “up-sell.” For example, there are plenty of people who want to know why they should purchase a MacBook Air instead [...]
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No matter how long you’ve owned your Mac, you’ve probably faced the dreaded decision at least once in your workday: to restart or not to restart? Sadly, for many of us, the answer must be to restart. Software installations (especially Apple’s software updates) often require you to restart. If you have an older Mac running [...]
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I’ve had a few people write in to ask me similar questions: How do I erase my user data without erasing my hard drive? Or: I want to sell my Mac on eBay, but I want to run Software Updates and install other applications before I send it out. Doing so can really increase your [...]
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This past week, I have had multiple people ask me about dealing with laptop batteries that are either dead or no longer last more than a few minutes. Throughout all the years I have helped Mac users, nothing has frustrated users more than batteries dying after six months, 18 months, or anytime that the user [...]
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This is the second article at Mac Guru Lounge in the “Getting Started” series. Starting with basic explanations and real-world scenarios, these articles are designed to help you learn about technologies and applications already on your computer. If you have used your Mac for even one day, you’ve probably asked yourself this question: How the [...]
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