Mailbag 3: iPhoto, Remote Boot, Entourage

by Matt on July 24, 2009

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It’s time again for some answers to your questions. If you have a comment or question about these specific issues, be sure to post it in the comments section for all of us to look at.

From Bobby:

Hi, I hope you can help me. I am just trying to back up my photos on a dvd and cannot put a bunch on to fill the disc because of duplicate dsc numbers. When I change the number, like add an a to one group b to another etc. it still does not work. iPHoto ignores the change and still refers to the original number like DSC_001 rather than DSC_001A. I have so many photos and cannot see using a zillion cds because of this problem.

Hi Bobby. First off, exporting photos from iPhoto is a pain. Everyone I know has trouble with this. You want to drag and drop photo files to your blank CDs, just like you do any other file. Apple doesn’t want you to do this, and in part, for good reason: unlike your iTunes files, your iPhotos do not have descriptive names. I don’t know anyone who names all of their photos, so nearly all photos are left with the camera’s default naming system, which is how you get file names like DSC_001 and DSC_002, etc. Every time you delete photos from your memory card, the naming starts over, so you end up with dozens of files with the same names.

What can you do? You need to export the photos from iPhoto. This is the only reasonable way to make your problem go away. To do this, first highlight all the photos you want to export. You may need to create a new album if your export spans multiple events. Then, select Export from the File menu in iPhoto. A new window pops up. From the File Export tab, go down to where it says “File Name,” and choose “Sequential” from the pop-up menu. This will give each photo being exported its own name with an ascending number. If you want a prefix (like “photo” or “my backup”) before the number, you can enter it on the next line. Then, click to export the photos, and you can select a location for them (I usually choose to create a new folder on the Desktop).

From John:

I have a Macbook AIr and G5PPC and 1TB Time Capsule. I’d like to be able to select a startup disk via the network so I can run utilities and have an ability to restart not using the internal HD. I think restarting from Time capsule is preferable. I believe I can also restart from remote desktop using the optical drive and OSX disk…like to know how to do this. Appreciate your comments

Sorry, John, but this isn’t going to happen. If you want to start your machine via a network boot, you need another machine running Mac OS X Server. There is no other way to do this, and you cannot start your machine directly from Time Capsule. If you want to boot from a disk other than your internal HD, your best bet is to buy an inexpensive FireWire external hard drive and install Mac OS X and utilities onto it. I’d recommend Other World Computing for the drive (just a personal preference of mine).

From Tony:

I am new to the world of mac, but so far I absolutely love everything about mac and everything associated with it. However, I still struggle with some aspects of Mac OS. My question involves Entourage Mail on Mac. I use it to integrate all my stuff from school in word etc etc. My problem has been getting rid of emails that I receive. I delete them once, then permanently delete them from Entourage, then just to make sure be sure I empty the trash on my Mac, but when I search spotlight all of the emails still show up on computer, so I have to go into mac and delete them all over again. I would like to delete these emails once and for all and not have delete everything over and over again. Any advice?

Hi Tony. Honestly, I’d probably need to see your computer to have a better sense of what’s going on. You might want to take it to the Apple Store. The real question is whether you have one set of emails on your computer that is not getting deleted even though you’re asking it to, or for some unknown reason, you actually have two copies of each email, and only one copy is getting deleted. A couple of thoughts: 1. Make sure you’re not just moving the emails to Entourage’s trash. You have to actually empty the trash after they’re put in there. 2. Make sure you’re running the latest version of Microsoft Office, just in case there’s a bug. 3. Some web services send two copies of a message. For example, with Gmail, you’re always getting two copies of your email over IMAP connections because one copy goes to your Inbox and another goes to the “All Mail” folder. If you truly want the email gone, you may have to delete both copies or fully delete the Inbox copy and then sync with the IMAP server. Other services may have similar folder configurations. 4. When you do a Spotlight search for the emails, check their location. If they’re located outside of Office’s data folder in your user account, you need to figure out how they’re getting there.  Good luck!

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