If you recently updated your iPhone (or iPod Touch) to firmware version 2.2.1 and iTunes now unexpectedly quits when you try to sync your device, there is a fix. Apple sent out an email explaining how to resolve the problem:
Dear Customer,
Recently, we uncovered an issue which was causing iTunes to unexpectedly quit when synced with an iPod or an iPhone. This issue impacted a small number of users, and we have identified your account as potentially being affected.
If you have experienced this issue, please follow these steps in order to sync your iPod or iPhone with iTunes:
1. Launch iTunes
2. Select “Deauthorize Computer” from the Store menu
3. Enter your iTunes Store Account ID and Password, then click the Deauthorize button
4. Next, choose “Authorize Computer” from the Store menu
5. Enter your iTunes Store Account ID and Password, then click the Authorize buttonOnce you have successfully deauthorized and reauthorized your computer, you should be able to sync your iPod or iPhone to iTunes.
I sincerely apologize for any inconvenience that you may have experienced as a result of this issue.
Thank you for being an iTunes Store customer.
iTunes Store Team
Did this fix work for you? Are you still having problems, or have you figured out a better solution? Let others know in the comments.
Related Posts
Previous post: How to Post an iPhone Photo to a Web Gallery in 3 Easy Steps
Next post: Easily Prep Your Mac for Resale
Loading ...
{ 1 trackback }